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Terms and conditions

Return policy

To return a product contact us by email on info@dsdmotoring.co.uk , please describe the reason of the return. Please note: The buyer has 14 days after receiving the receipt of purchase to get a full refund or an exchange. The item must be in perfect, unused condition as it has been sold, and received. In case of an international delivery or customisation, the buyer pays the postage. Customised items are not eligible for full refund or exchange.

Order cancellation

When an order was placed, the cancellation has to be done by email or phone to get a full refund before it enters the dispatch process (next working day). Once the order was dispatched it cannot be cancelled.

Refund policy

The buyer has 14 days after receiving the receipt of purchase to get a full refund or an exchange, the item must be in perfect, unused condition as it has been sold, and received. In case of an international delivery or customisation, the buyer pays the postage. Customised items are not eligible for full refund or exchange. This product has a real lifetime guaranty. After the 14 days return period this product will be replaced in case of any damage or malfunction by general use. All metal parts has a real lifetime guaranty. All webbing has 1 year guaranty. In case of guaranty claim the costs of return postage must be paid by the customer. If the manufacturer approved the claim then all costs of return postage will be refunded. 

Packaging

23cmx15cmx11cm cardboard box.

Weight: 2.7 kg.

Delivery

Free UK delivery.

Please find the costs of delivery to other (international) countries in the checkout system.

User manual

General use described by the videos on our YouTube channel 

https://www.youtube.com/watch?v=5hBynBdjZnA&t=2s

https://www.youtube.com/watch?v=dozg7GGCiWE

https://www.youtube.com/watch?v=YCBiN5NIdxo

https://www.youtube.com/watch?v=3m_JOV_29Ow&t=3s

https://www.youtube.com/watch?v=LZAPdDg14t0

https://www.youtube.com/watch?v=Pui7BBpnM8k&t=14s

https://www.youtube.com/watch?v=_R_fCxfWLEM

https://www.youtube.com/watch?v=ecc1rmBdNEI

https://www.youtube.com/watch?v=2Q3Ny1Vi8x4&t=2s

https://www.youtube.com/watch?v=aiWnVJVABaQ

https://www.youtube.com/watch?v=rniVWSTuSJE

https://www.youtube.com/watch?v=sb9d5KHAy-s&t=5s

These videos describe the general use of this product. Any damage caused by the other way of general use described on these videos generate the full loss of the manufacturer guaranty. IMPORTANT!!! The webbing parts of this product are not heat resistant nylon fabric. For water repellent characteristic these fabric parts have a special inside coating which is not chemical resistant. Washing of these parts can be carried out only "hand wash,  maximum 30 C degrees, no chemical".